Most managers agree: Coaching helps professionals maximize their performance and reach their goals.
But are they really doing it?
For all their good intentions, many managers are dropping the ball when it comes to coaching. It’s often a responsibility that either gets pushed aside in the midst of competing priorities and pressures, or is handled in a superficial, inconsistent or ineffective way.
Why does it matter? There are very real costs to the organization when “the coaches don’t coach” and significant benefits when they do. Several recent studies have begun to quantify the bottom-line impact of coaching. Here are just a few of the findings that demonstrate how coaching delivers results at both an individual and organizational level:
19% increase in average productivity
Improved employee satisfaction, engagement and retention
Improved employee performance and promote-ability
4 times retention of information after training
5-10 times return on investment in coaching training
Sources: Gallup, Hay Group, Harvard University, Goleman & Boyatzis, Corporate Executive Board